Question 1

My frameless shower door needs new plastic parts. Can I purchase them from Interior Specialties?

Accepted Answer

No, we do not sell these as a pick up item; they are only available as part of the service performed by our crew.

We recommend that you go to www.swisco.com to purchase the parts. We do not know which part numbers they use, however they typically supply images so you can match up to the part you need.

Question 2

My frameless shower door sticks at the bottom and is hard to open. Is an adjustment needed?

Accepted Answer

If your threshold is sloped properly, there will be some tension when the door is opened. This is the bottom trim tab rubbing against the threshold. It usually wears in after 10-20 uses. If not, you may trim some excess with a razor blade or remove it completely. A properly sloped threshold prevents leaks; many times the trib tab is not needed.

Question 3

The bottom of my frameless shower door gasket is ripped

Accepted Answer

Tear it off or cut it off. This usually indicates your threshold is sloped properly and the water retention property of the trim tab that you see is not needed.

Question 4

My frameless shower door is leaking

Accepted Answer

First review our guidelines in the Warranty and Service section of our website. A small amount of excess water is a normal characteristic of frameless shower doors. Please contact us to discuss service options.

Question 5

What glass choices besides clear are offered for shower doors?

Accepted Answer

The most common and cost-effective are rain (Niagra), satin etch (frosted), and pattern 62. All can be seen interspersed throughout the shower specialties images.

For glass thumnails of these and others, see our Product Information page and click on the link to pattern glass (the link is also available here).

Question 6

What is your warranty?

Accepted Answer

Please refer to the Warranty and Service section for detailed information.

FAQs

Frequently asked questions